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THE UNWRITTEN RULES OF YELP REVIEWS

03.05

Even for something as politically benign and helpful as a consumer restaurant review site like Yelp.com, everything on the Internet succumbs to what can only be described as “people being shitheads.” Now, I’m not saying the site isn’t useful. If it hadn’t been for Yelp, I’d still be rooting through my neighbors garbage cans trying to find a good sandwich place. I’m just saying that there are some things to consider when you’re using the site.

The biggest tip I can give a novice Yelp user, is to actually read the reviews along with the 1 – 5 star rating. Generally speaking, they’re usually straight forward and fairly accurate. If there was a problem, they’ll concisely explain and you can weigh if something like slow service is a deal breaker for you or not. But, there are a lot of extraneous variables to consider when reading a review (the shitheads I was talking about earlier):

The Connoisseur – These are Yelp experts with the most mature and particular palates, or at least that’s what they’d like you to think. Most likely they’re just elitist assholes who have a physiological need to strongly disagree with the majority. Think 15-year-old music snob from a culturally barren Midwestern town whose favorite band is still Slipknot. The easiest way to pick these reviews out is if they’re rating disagrees with the vast majority of the other reviewers (i.e. if they gave a restaurant a 1 star when the other 100+ reviews average to a 4 star).